Brandon and Darlene Bauer - 5890 Greenridge Road, Castro Valley

Sellers

To Whom it May Concern:

We are excited to write this letter of recommendation for Thomas Westfall. We have sold a home before and had a good experience, but working with Thomas set the bar higher than we could have imagined.

At our first meeting Thomas was well prepared, knowledgable, eager to earn our business and extremely personable. We felt Comfortable with Thomas and immediately selected him as our realtor with our having to meet others. He provided guidance and advice through every stage of the process and did so in a collaborative manner. From prepping the house to close, Thomas was always available and there for us.

A few key skills to point out about Thomas: communication and organization. Every step of the way we were well informed. Thomas knows to over-communicate with his clients, most times answering our questions before we even knew to ask! With his detailed time-line, we were never left guessing what steps came next.

He also is willing to roll up his selves, installing smoke alarms or watering plans in not beyond his scope of duties. This was especially appreciated because our home was unoccupied while on the market. We can’t thank Thomas enough for the “extra’s” he so willingly did for us while out of state.

In summary, we HIGHLY and SINCERELY recommend Thomas Westfall. It began as a professional relationship but through it all we now consider Thomas a good friend.

Andy and Karen Ronneback - 6409 South Land Park, Sacramento

Sellers

Thomas Westfall is an exceptional agent. His approach is warm and friendly but extremely professional, supported by urgency and attention to detail. Thomas guided us through the buying process, step-by-step, with obvious expertise. We felt we were in safe hands throughout, confident that we'd achieve our objective.

Thomas was recommended to us as an Eichler and modern homes specialist. We immediately connected, and realized we'd made the right choice. Thomas clearly appreciates homes of this type, and his knowledge goes way beyond aesthetics. He understood precisely what we wanted, and reassured us that he'd help us to get it. And he did just that.

Our situation was challenging. We are non-US citizens, with very specific criteria and a limited budget. Despite this, we were made to feel like a priority. Updates were regular, thorough and insightful. Thomas was always flexible and receptive to our input, yet honest, and forthcoming with advice and suggestions.

Our home search was lengthy, but Thomas was tenacious, and remained focused on our shared goal. Our eventual purchase fell well outside his usual catchment area, but Thomas insisted on finishing the job, taking several multiple-hour round trips, as required. He certainly went above and beyond, without complaint.

With Thomas, we felt part of a team, and worked together to achieve our goal. From our own dealings with other agents, and from other people's anecdotes, it seems we got very lucky picking Thomas as our agent. We would definitely use Thomas again, when the time comes, and wouldn't hesitate to recommend him.